FAQs

General

Yes! Customers and affiliates often send us before & after photos that show the amazing results they've achieved with our products. Click here to see customer before & afters, and feel free to email us your amazing results!

We intentionally develop Skinfinity Wand to be travel-friendly and easy-to-use. Effortlessly glide the Wand over each region of your face for three minutes to receive a therapeutic dose of its four technologies. You can use it whenever, wherever. It’s a fun, relaxing way to get glowing skin.

Yes! Our devices can be easily incorporated into your skincare routine. For an exact breakdown of topical recommendations for each device, read on:

Skinfinity Wand

Before using the Wand, we recommend applying an oil-free serum to clean, makeup-free skin to help the Wand glide easily.

All Skinfinty™ products are backed with a 1 year warranty, a 30 day money back guarantee and free shipping! We also offer a lifetime warranty for R100!

Note: The warranty does not cover damage caused by misuse, abuse, negligence, accidents, or unauthorized repairs or modifications. Proof of purchase is required for warranty claims.

Results

When incorporated into a regular skincare routine, the Wand can offer a multitude of cosmetic benefits. The Skinfinity Wand is a powerful yet non-invasive, skincare tool designed to help smooth fine lines, fade blemishes, decrease puffiness, and provide you with a radiant glow. 

Upon integrating Skinfinity into your skincare routine (as directed), most users notice smoother-looking skin, a diminished look of dark under eye circles, reduced appearance of blemishes, and an overall improvement in the appearance of the skin's texture. After a few weeks of regular use, you can expect to look visibly more refreshed and rejuvenated, your skin may appear to have a radiant glow. With continued use, you can achieve and maintain radiant, glowing skin.

Remember: everyone's skin is unique, so individual results may vary.

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Contraindications

The Skinfinity Wand should not be used in the following areas:

  • Breast area
  • Larynx/Throat
  • Chest
  • Groin area
  • Eyelids
  • Under brow bone

The Skinfinity Wand should not be used by:

  • People under the age of 18
  • Pregnant Women
  • People subject to seizures
  • People with cancer/tumors
  • People with a cardiac pacemaker
  • People with implanted defibrillators/stimulators
  • People with electronic implanted devices

If you have any medical concerns, medical illness, medical conditions such as epilepsy or seizures, or recent facial surgery please consult your doctor before using the Skinfinty Wand.

Electronic monitoring equipment (such as ECG monitor and ECG alarms) may not operate properly when the Skinfinty Wand is in use. The Solawave Wand should only be used over healthy, intact skin.

Stimulation should not be applied over, or in proximity to cancerous lesions, or applied over swollen, infected, or inflamed areas or skin eruptions (e.g., phlebitis, thrombophlebitis, broken capillaries, varicose veins, etc.)

Potential adverse reactions may include skin irritation or redness. For adult use only. Keep out of reach of children.

Do not apply stimulation across your chest as the introduction of electrical current into the chest may cause rhythm disturbances to your heart, which could be lethal.

Precautions

Skinfinty Wand is designed for cosmetic use only and for individuals in good health.

A slight tingling sensation may occur while using the Skinfinty Wand. There also may be a perception of flashing lights during the use of the wand, resulting from the stimulation of your optic nerve. If you notice this condition constantly and/or without the use of your Skinfinty Wand, consult your doctor.

Please review the user manual and online instructional videos at solawavetutorials.com before using your Skinfinty Wand. 

Caution should be exercised for patients with suspected or diagnosed heart problems.

Caution should be exercised for patients with suspected or diagnosed epilepsy.

Caution should be exercised if you have a tendency to hemorrhage following acute trauma, and/or when using the Skinfinty Wand over areas of the skin that lack normal sensation.

The Skinfinty Wand should not be used while driving, operating machinery, or during any activity in which involuntary muscle contractions may put the user at undue risk of injury.

If you have suspected or diagnosed heart disease, you should follow precautions recommended by your physician.

Consult with your physician prior to using the device after a recent surgical procedure.

Adverse Reactions

If you experience a persistent headache and/or other painful sensations during or following the use of the Skinfinty Wand, you should stop using the device and consult with your physician.

Very Important

This device is intended for cosmetic use on the face and neck. Any harmful consequence resulting from misuse, or application to other body areas, connection to improper voltage sources, dirty conductive solution, or any other improper applications is neither the responsibility of Skinfinty nor its affiliates.

We will send tracking information to the e-mail associated with your order once the item has been shipped. If you have not received your tracking information and has been over 2 business days, please contact us at support@skinfinity.com